Personal issues & academic concerns
Dealing with personal issues? Please know that you are not alone. There are many people who can help you, no matter what problem you might be facing.
If your health or safety, or the health or safety of someone else, is at risk, please call 911 or seek medical attention right away.
How to access help
Office of Health Professions Student Affairs
Your Faculty of Medicine Office of Health Professions Student Affairs (OHPSA) has personal counsellors to assist you with any personal issues or concerns. These services are confidential and available to all students at both the St. George and UTM campuses. Counsellor offices are privately located at both campuses with daytime and evening appointment times available.
Appointments for both campuses can be made:
- St. George (UTSG) campus, the OHPSA office is at C. David Naylor building, 6 Queen's Park Crescent West, Room 309 – the receptionist can book an appointment for you.
- Mississauga (UTM) campus, the Student Support Administrator, Mark Wlodarski, is located at the Terrence Donnelly Health Sciences Complex (HSC) at UTM, and he can arrange appointments for you at UTM.
U of T also offers counselling services to all university students at both campuses. Appointments can be made at:
St. George (UTSG) campus, Health & Wellness (Student Life) located in the
Koffler Student Services Bldg, 214 College St., main floor, 416.978.8070
After-hours and weekend clinic information can be found here.
Mississauga (UTM) campus, Health & Counselling Centre
Davis Bldg, room 1123A (around the corner from the Bookstore), 905.828.5255
- The Gerstein Centre (not associated with the Gerstein Library or the University of Toronto) is a resource that offers crisis intervention free of charge, including a Crisis Line and Mobile Crisis Response Team that operate 24/7. Call 416.929.5200.
- PARO (Professional Association of Residents of Ontario), in cooperation with the Distress Centres of Toronto, offers a 24-hour crisis line that is available to medical students as well as residents: 1.866.HELP.DOC (1.866.435 .7362)
- The Physician Health Program (PHP) is a confidential program of the Ontario Medical Association that provides assistance to medical students, physicians, and residents who are experiencing a range of personal problems and stresses. Call 1.800.851.6606 from 8:45 a.m. to 5 p.m., Monday to Friday.
- Toronto Distress Lines (a.k.a. 211 Toronto) is a repository of services for individuals who require urgent medical or emotional care, including for reasons of assault.
Call Community and social services 24/7: 2-1-1 | TTY 1-888-340-1001
Office, Monday to Friday, 8:30 am to 4:30 pm: 416-392-4605 | Outside Toronto 1-800-836-3238
- In Mississauga, contact the Mississauga Crisis Intervention Team at Trillium Health Centre.
If you or a loved one is experiencing a mental health or addictions crisis call Crisis Support Peel Dufferin at 905-278-9036. This service is available 24 hours a day, 7 days a week.
You can find out more about Crisis Support Peel Dufferin on their website here.
For non-crisis information please contact: 905-451-2123
In an emergency, or when other suitable options are unavailable, please call 911 or go to the Emergency Department of the nearest hospital.
Did you know...
The MD Program has a policy that ensures that a doctor or other health care professional who provides you with medical care will not evaluate you as a medical student. See policy on Procedure for Conflicts of Clinical and Educational Roles (PDF).
Concerns about academic performance
Do you have general concerns about your academic performance?
The Academic e-Coach connects you with appropriate resources, support systems and services available to you.
OHPSA's academic coach can work with you to develop effective and efficient approaches to learning challenges and to refer you to appropriate learner support programs such as AACE-IT, SCORE and PREP information about these services can be found in here.
Your course directors and the Foundations and Clerkship Directors are also here to assist you in overcoming the academic difficulties you are encountering. Please see the Foundations directory or Clerkship directory for contact information.